After hearing about a customer’s negative online shopping experience with a well-known competitor, online furniture retailer Jason Agustina decided to allow customers to trial items in their home, with no obligation to buy.
“We want our customers to be able to shop with confidence and have complete peace of mind. We understand the importance of being able to inspect a product and view it in situ. It is necessary to experience the colour, the scale and the placement to determine how the piece will complement the rest of the interior,” says Jason. The man is speaking our language!
How it works is that you select the piece you are interested in online and pay a deposit after which the piece will be shipped to your home. You are then able to unwrap it and view it in situ and if you’re not happy with it you simply pack it up, request a return and a courier will collect it. When the piece arrives back at the Jason Agustina warehouse you will receive your refund. Easy as!
Try the service here.